Terms of Use

Cavora is a personal health record. It stores the health information you choose to keep, shows it back to you clearly, and lets you share it on your terms — with a clinician for a moment, or with someone who helps you manage your care.

Cavora is not a medical service. It does not provide medical advice, diagnosis or treatment, and nothing in the app — including any suggested detail, label or summary — is a clinical opinion. Decisions about your health belong with you and qualified professionals.

Cavora is not for emergencies. If you or someone else may need urgent care, contact local emergency services. Do not rely on the app, or on anything shared through it, in an emergency.

The record is yours: you decide what goes in, what is shared, and with whom. What you enter is what the record holds, so its accuracy is in your hands. When Cavora suggests details — a document’s date or title, for example — those suggestions are marked as guesses, and you should check them before relying on them. Anyone you share with sees what you chose to share; sharing wisely is your call, and access you grant can be revoked by you at any time.

If you manage a record on behalf of someone else — a parent, a child, someone in your care — you are responsible for having the right to do so.

Keep your sign-in credentials to yourself; what happens under your account is treated as done by you. You must be at least 16 to hold an account. Tell us promptly at support@cavorahealth.com if you believe your account has been accessed by someone else.

Use Cavora for keeping and sharing health records — yours, or those you legitimately help manage. Do not attempt to access records that are not yours or shared with you, to probe or overload the service, to upload files intended to harm anyone’s device, or to use the service to harass, deceive or impersonate. We can suspend or close accounts that do.

Everything you put into Cavora remains yours. You give us only the narrow licence needed to operate the service: to store your content, process it to provide the features you use, and transmit it to the people you share it with. We claim no other rights to it, and the licence ends when the content is deleted.

Cavora is under active development. Features may change, be added or be withdrawn, and the service may occasionally be unavailable. We work to keep your record safe and reachable — our Privacy Policy describes how it is stored and protected — but we cannot promise uninterrupted service. Keep original documents; Cavora is a record of them, not a replacement for them.

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim implied warranties and are not liable for indirect or consequential losses — including decisions made in reliance on information stored in or shared through Cavora. Nothing in these terms excludes liability that cannot lawfully be excluded, and nothing in them limits your statutory rights as a consumer.

Apple and Google are not parties to this agreement, have no responsibility for the app or its content, and owe you no support or maintenance for it. Where you use the iOS app, Apple’s standard Licensed Application terms apply in addition to these, and Apple (and its subsidiaries) may enforce this agreement as a third-party beneficiary. Your use of the app must also comply with the store’s own terms, including using it only on devices you own or control.

Cavora’s paid features are sold as an auto-renewing subscription, purchased through the app store on your device and billed by Apple or Google, not by us. Any free trial converts to a paid subscription when it ends, and the subscription then renews automatically at the price shown on the store’s purchase sheet until you cancel. You can cancel at any time in your device’s subscription settings; cancelling stops the next renewal and keeps your access until the end of the period already paid for. Refunds are handled by the store under its own policies. If your subscription lapses, your record remains yours: you can still read and export everything you recorded, and deleting your account remains available to you at any time.

You can end it at any time by deleting your account, which deletes your record — see Data deletion. We can end it if you materially breach these terms and, where reasonable, we will warn you first. Sections that by their nature should survive — your ownership of your content, the disclaimers, and the limits of liability — survive.

If something is wrong, tell us first: support@cavorahealth.com. Most problems are fixable faster than any formal process. If a term of this agreement turns out to be unenforceable, the rest stands. These terms, together with the Privacy Policy, are the whole agreement between us about the service.